One employee. Every conversation.
AI employees for every customer conversation.
Shape the role, connect business knowledge and safe lookups, then bring the same employee to Voice and Web Chat, with every interaction open to review.
Incoming conversations· Available today
Proactive outreach· Planned
Example interaction
Product preview
Employee speaking
01:24
Good connection
- Customer context matched
- Knowledge searched
- Order lookup executed
How it works
From a role to work done.
Build an AI employee around the work your team handles every day.
Build the employee
Describe the work it should handle and how it should behave.
Connect your business
Give it approved knowledge and the actions it needs to get work done.
Put it into conversations
Test your employee, then bring it to Voice and Web Chat.
See what it did
Review conversations and outcomes, then improve how it works.
Channels
One employee. Voice and Web Chat.
Available today
Voice
Let customers explain what they need in a natural conversation.
Web Chat
Help customers get answers and take the next step on your website.
Describe the employee you wish you already had.
Early beta
Bring your first AI employee into the conversation.
We’re opening AgentRelay gradually to teams building AI employees for customer conversations. Tell us what you want to build and we’ll get in touch.
See how it works